Small home-service crews miss calls while they're on the job, and invoices and payments fall through the cracks. A full-time receptionist is out of reach for most.
What we built
24/7 call answering
Customer qualification
Job booking
Team notifications
Invoices
Payments
Integrations
Google CalendarHousecall ProStripe ConnectQuickBooks (CSV)Xero (CSV)Wave (CSV)
Client projects
Example engagements
Representative AI product work for software companies. Client names are kept confidential.
B2B SaaS (Series A) — Support Copilot
Support volume was growing faster than headcount. Agents spent time answering repeat questions and hunting for context across docs and tickets.
What we shipped
Ticket triage + tagging and routing rules
Grounded draft replies from approved knowledge sources
Confidence gating + escalation to human agent
Evaluation suite with acceptance tests + monitoring dashboard